Insurance Information

Moving Valuation and Insurance

At Zoom Movers, we take immense pride in our professionalism and extensive experience. Our goal is to ensure the safe and efficient transportation of your belongings, leveraging our expertise in the moving industry. While we make every effort to minimize incidents, accidents can occasionally happen. As a licensed moving company, we offer complimentary cargo protection to our customers, as mandated by the California Public Utilities Commission. This basic coverage provides compensation of 60 cents per pound per damaged item. If you require additional coverage, we recommend exploring external insurance providers for comprehensive moving insurance options.

Please be aware that Zoom Movers does not provide coverage for items of exceptional value, such as small, high-value electronics (e.g., iPhones, iPods, iPads, cell phones, laptops, tablets), jewelry, cash, collectible memorabilia, and the like. For such items, we suggest handling their transportation personally or notifying the lead mover to ensure proper packaging. For specific coverage exclusions, please refer to our "Terms and Conditions" section.

FLAT SCREEEN TV POLICY - we require you to make sure TV is accessible for testing before our movers start wrapping and protecting it. If you are unable to demonstrate working condition of the TV prior to handling, we cannot assume liability for it, but will absolutely handle it with care.

In the unfortunate event of damage caused by our negligence, we take full responsibility for our actions. If you observe any damage during the move, we kindly request that you report it to us promptly. This enables us to swiftly investigate the incident and work towards a resolution. A representative from Zoom Movers will assess the circumstances leading to the accident and, at our discretion, offer repair, replacement, or compensation for the damages.

Additionally, it's worth noting that certain upscale apartment complexes and many commercial offices require a certificate of business liability insurance. To secure this certificate, we need to collaborate with our insurance provider several days before the actual move. The cost of the insurance certificate is $100 per insured building.

At Zoom Movers, we place a premium on accountability and customer satisfaction. We are dedicated to addressing any concerns or damages that may arise during the moving process. Your trust in our services is invaluable, and we are unwavering in our commitment to maintaining the highest standards of professionalism and care.

Our Benefits

What's Included in Your Rate

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Expert Movers

Moving Los Angeles with heart, emphasizing efficiency, and delivering unmatched care for every move

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Moving Trucks

To redefine the moving experience by setting the standard for affordability, efficiency, and reliability

Moving Dollies

Moving Dollies

Your reliable partner for stress-free moves, ensuring care, efficiency, and transparency in every service.

Moving Blankets

Moving Blankets

Moving Los Angeles with heart, emphasizing efficiency, and delivering unmatched care for every move

Plastic Wrap

Plastic Wrap

To redefine the moving experience by setting the standard for affordability, efficiency, and reliability

Wardrobe Boxes

Wardrobe Boxes

Your reliable partner for stress-free moves, ensuring care, efficiency, and transparency in every service.

Tools

Hand Tools

Moving Los Angeles with heart, emphasizing efficiency, and delivering unmatched care for every move

Fuel and Mileage

Fuel and Mileage

To redefine the moving experience by setting the standard for affordability, efficiency, and reliability

Insurance

Essential Insurance

Your reliable partner for stress-free moves, ensuring care, efficiency, and transparency in every service.

We offer both residential and commercial services

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